FAQ
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, simply contact us to arrange a return or exchange. Items must be unused, with all tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I change or cancel my order after I have placed it?
If you would like to change or cancel your order, please contact us within 12 hours of placing your order. Changes may not be possible once the order has been processed.
Do you ship internationally?
We only ship to Germany, Austria and Switzerland
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary by location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Do you offer free shipping?
Yes! We offer free shipping on all orders.
Can I track my order?
Yes, of course! Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or on the carrier's website.